HOW TROUBLE-FREE DO YOU WANT TO BE?

Your B.E.S.T.™ Value!  Trouble-Free Plan...

Everything the Basic and ProActive Plans include plus -

n No-Downtime Guarantee (including reimbursement of $100 per hour for any

downtime, see agreement for details)

n Highest priority service

n Optional Hardware Guarantee

n CT recommended defense software (included)

n Software License and Asset Management

n Quarterly tune-ups included for all PCs

n 50% discount for additional (non-problem) service

ProActive Plan...

Everything the Basic Plan includes plus -

n High Priority Service—next day response or better

n All computer problems covered (see agreement for details)

n Unlimited Help Desk support for all users

n Semi-annual tune-ups included for all PCs

n ISP, e-mail, firewall, and VPN management support included at no additional cost

n 40% discount for any additional (non-problem) service

Basic Plan...

n Priority Service

n B.E.S.T.™ Practices audit & recommendations for maximum efficiency and minimum downtime

n One remote Support incident per PC per month

n Annual tune-ups for all PCs

n Automated Alerting, Network, Workstation, Server Monitoring & Management

n Patch Management

n Monthly IT status reports & recommendations

n 30% discount for additional service

When trouble-free is a reality for your computers—and it can be Computer Troubleshooters will also work with you to enhance your business through technology.  We’ll put our B.E.S.T.™ people on it.  For detailed information regarding these B.E.S.T.™ services as well as additional support offerings, contact your friendly local Computer Troubleshooter. Contact Us Now for a FREE Network Evaluation